Refund Policy

Due to the unique and personalized nature of all portraits at Pet Portraits Muskoka, we are unable offer refunds as each artwork is designed specifically for you and your pet. You will receive a print proof preview to review before we proceed to print to ensure you’re completely happy with all the details. If you change your mind and supply a different photo it will incur a new charge.

Any issues such as damages, the wrong size, etc please notify us at sales@petsportraitsmuskoka with your invoice number within 24 hours from receipt and we will be happy to assist you.